In order the return your online purchase, follow the instructions in the return form below and complete all the necessary fields. These instructions may vary depending on the selected country.
* Required fields
You can create a free return label online, by following the UPS shipping tracking link of your order in the shipment confirmation email or in the order's history in your account. All you have to do is choose the option « Return this package » and then complete the online form. Print your return label, stick it on the package and drop off your package at the nearest UPS access point.
Please note, the « Return this package » option is only available for 14 days from the date of delivery of your order.
You no longer retrieve this email ? No worries, contact our Customer Service who will be more than happy to help you. Please notify your order number, email address as well as the last name and first name of the consignee of the order.